Privacy Policy

This is the Privacy Policy of Canadian Parents for French (“CPF”), a registered charity operating in Canada, to protect and respect the privacy of personal information of individuals who directly use or visit the FRENCHSTREET.CA website and platform (“Site”) and/or who receive or inquire about related CPF services. This Privacy Policy is effective as of the date of being posted to the Site, or dates on which it is revised and reposted to the Site. Each version of the Privacy Policy supersedes all prior versions. CPF reserves the right to change the terms of the Privacy Policy at any time without giving prior notice to visitors and users of the Site and its other services.

For the information of visitors to the Site, who do not reside in Canada, You are only permitted as a non-resident of Canada to access certain information and services on the Site. The operation of the Site is based in Canada and its use is governed by the laws of Canada (including federal, provincial and territorial laws). Laws respecting the privacy of personal information (including data) have been assessed by some international authorities, such as the European Commission, as providing adequate protection to the rights of individuals with respect to personal information.

Should You have questions about this Privacy Policy as it relates to the management of personal information please contact CPF prior to accepting this Privacy Policy and continuing to use the Site.

1. ACCEPTANCE OF THIS PRIVACY POLICY

Please read the Privacy Policy in its entirety, indicate your acceptance of its terms and periodically check back for updates.  By accepting the terms of this Privacy Policy, You are agreeing to the way which CPF collects, processes and uses personal information. You are also undertaking certain obligations with respect to doing your part to ensure the good management of your personal information and the ability of CPF to properly manage the personal information of the CPF community visiting and using the Site.

Each time You return to use the Site after an update to the Privacy Policy has been made, You will be presented with a notice that the terms have been updated and asked to renew your acceptance of the terms as amended. We may also contact You directly to advise You that the Privacy Policy has been updated and invite You to review and accept the amended terms at that time. You may opt of this Privacy Policy at any time by giving written notice to CPF of your desire to do so using the contact information provided at the end of this Privacy Policy.

CPF will make all reasonable efforts to make this Privacy Policy easy to understand so that You are informed about how we use your personal information. This Privacy Policy, like our Terms of Service, is an integral part of using our Site and other services. Therefore, You must completely agree to all of the terms of our Privacy Policy in order to use CPF’s Site, or access other services through the Site, on behalf of yourself and any individuals or entities You have legal authority over (e.g. as a guardian or authorized representative). For minors under your care, You are responsible for supervising their use of the Site, and access to services through the Site. If You are under 18, or otherwise under the legal age for entering into binding legal contracts, please stop using CPF’s Site and other services immediately and seek out a parent or legal guardian/representative to help you determine if the use of this Site and the services that may be accessed through this Site are appropriate under the circumstances.

2. WHAT PERSONAL INFORMATION DOES CPF COLLECT?

CPF collects a variety of personal information including information You give, information that is automatically collected when You engage with CPF and information received from third parties who engage with CPF. This information may be collected directly by CPF, or on its behalf working with credible third party service providers who take the privacy of your personal information seriously and represent that they comply with applicable laws and regulations regarding the management of your personal information.

2.1 Information You Give

The personal information You give to use the Site and gain access to services available through the Site, includes: name, password(s) You create, user status (e.g. student, parent, teacher), user school (if applicable), location information and preferences regarding interests in content available through the Site.

2.1.1 Information for CPF to Operate the Site and Deliver Services

CPF may collect the personal information noted in this Privacy Policy and other personal information from time to time, to facilitate your use of the Site and deliver to You other services. When we request personal information, we will identify for You the purpose for collecting the information and how it will be used. In general, we use personal information on a long term basis and update it from time to time until You indicate to us in writing that You wish to close your account or delete your profile. If You make such a request, we only maintain an archived copy of the personal information necessary for CPF to meet its legal and regulatory obligations, as well as exercise and safeguard its legal rights and other legitimate interests.

For the purposes of facilitating your use of the Site, CPF reserves the right not to keep a record of all personal information You may provide to CPF in order to engage with You. CPF moreover does not take any responsibility for any information You make “public” on other websites, social media channels or internet platforms.

2.2 Information Automatically Collected When You Use the Site

Personal Information automatically collected relates to your use of the Site for CPF to serve You better, address service disruptions and meet legal obligations. This can include geo-location and usage information, log data and device information. To the extent this information is used to compile data and analytics regarding the Site, the information is either anonymous technical information, or is information is otherwise anonymized for these purposes.

The CPF Site uses Google Maps/Earth services and this use is subject to the terms of use and privacy policy set by Google Inc.

“Cookies” and similar technologies are used to track and collect information regarding your use of the Site. You can disable “cookies” through your web browser settings, and also communicate to us that You do not wish to have your behavior tracked. By disabling “cookies” you are still able to use the Site, although some functionality may be lost.

2.3 Information CPF Received from Third Parties

CPF may delegate the collection of personal information to third party service providers. We endeavour to select third party service providers who are subject to the laws of Canada or other jurisdictions that have achieved the recognition or approval of official bodies who assess the adequacy of information/data protections in such other jurisdictions (e.g. European Commission recognition and participation in the US-EU Privacy Shield).

Such third parties, while under the limited direction of CPF are independent businesses and organizations with their own privacy policies, which we encourage You to review. You agree that CPF is not responsible for how such third parties apply their policies and actually perform their legal obligations to safeguard, handle and otherwise manage your personal information.

When third parties not under the direction of CPF provide us with personal information about CPF has no control over their choice or decision to do so. You agree that CPF is not responsible for the unauthorized disclosure of your personal information by individuals or entities not under its control.

All inquiries regarding how third parties do or have managed your personal information should be directed to such third parties.

3. WHY DOES CPF COLLECT PERSONAL INFORMATION?

There are a number of reasons why CPF collects your personal information.

3.1 Collection for Organizational Operation Purposes

CPF uses the personal information we collect from You to facilitate your use of our Site, and other services, and to contact You from time to time, including, for example, to:

  • provide content, notifications regarding offerings according to your indicated preferences;
  • provide our services to You and keep our records up to date for this purpose;
  • maintain a safe and respectful online Site environment;
  • respond to your inquiries and solicit your feedback about the Site, and other services;
  • facilitate postings and other submissions to the Site, such as provider information, surveys and feedback relating to your experience of the Site;
  • register an account for You to use the Site and other services; and
  • enhance and improve your experience by communicating to You information about CPF, the Site, other services and about CPF’s partners and providers on the Site, e.g. by providing targeted messages and notifications to you having regard to your preferences.

3.2 Collection for Legal Purposes

CPF may collect and use personal information for other purposes where it has a legal duty or right to do so. For example, CPF may be required to provide personal information when compelled by a court order. While CPF may in its discretion take steps to notify You of such circumstances or take steps to try and prevent such a disclosure from materializing, You agree that CPF is under no obligation to do so and will not be held responsible or liable for any impact such disclosures may have on You.

CPF may also have the right to use personal information to facilitate legal investigations and take steps to address situations where an individual has contravened our Terms of Use, acted unlawfully in some manner with regard to its engagement with the Site, CPF and its affiliated organizations, or where we have a good faith belief that a third party is at risk of bodily harm. CPF also makes available copies of private communications between users through the Site for the purposes of supporting user record keeping.

CPF does not use personal information for any other purposes, unless it has the consent of the individual to whom it relates.

4. HOW DOES CPF COLLECT PERSONAL INFORMATION?

CPF may collect personal information from You in person, online, or by other means from time to time at its discretion by way of telephone, e-mail, fax or regular mail. You can opt-out of receiving such communications by contacting CPF at the address and other contact information below.

CPF seeks and obtains your explicit or implied consent to collect your personal information.  Generally, this means that CPF collects personal information directly from the registered user of the Site to whom it relates, however, when You elect to inquire about, research, use the Site and otherwise receive CPF’s other services You are providing implied consent for CPF to collect certain personal information and engage with You using such personal information. Occasionally, CPF may collect personal information from third party service providers, but only with your knowledge and consent, or when such collection is otherwise authorized by law.

Visitors to the Site should also be aware that anonymous technical information may be collected by CPF as a result of a visit to the CPF Site.  For example, this information may include the visitor’s IP address, browser type, operating system, domain name, access times, referring website addresses, internet service provider and like information.  CPF uses this anonymous technical information for purposes such as diagnosing problems with CPF technical systems and servers, improving the operation and content of the CPF Site and compiling aggregate and statistical information. Such information, cannot generally be used to identify You in the absence of it being combined with other information, that once combined can be linked to You.

CPF will not attempt to link or match such anonymous technical information with any personally-identifiable information unless:

  • CPF has your explicit and specific consent to do so;
  • CPF (or its service providers) have detected or reasonably suspect any unlawful use of CPF services or a security breach of personal, confidential or proprietary information; or
  • CPF has another legal duty or right to do so.

CPF may use “cookies” in connection with the Site. “Cookies” are small text files placed on your computer that can collect and store a variety of information. Permanent cookies are stored indefinitely on a user’s hard drive unless manually deleted, while temporary cookies are automatically deleted from the user’s browser upon logging out of a website. Web browsers typically allow users to disable permanent and/or temporary cookies, however, if enabled we cannot guarantee that the “cookies” we use are not accessible by third parties.

5. WHEN IS YOUR PERSONAL INFORMATION DISCLOSED?

CPF only discloses personal information as reasonably required to facilitate the authorized purposes as set out in this Privacy Policy.

5.1 Third Party Service Providers

CPF does not rent, sell or trade customer lists. CPF does not directly share your personal information collected through the Site or otherwise with unaffiliated third parties for their own marketing purposes without your consent. We may, however, provide personal information to third party contractors and other third parties who assist CPF to maintain the Site and provide You with other services (i.e. third party service providers). Accordingly, any permissions You grant CPF with respect to your personal information under this policy are permissions You are necessarily granting to our contractors and service providers so that they can perform their duties to CPF and/or support the operation of the Site to provide You with content and other information. As independent contractors and businesses, such third parties are in control of their own operations and while CPF may request that they ensure proper steps are taken to manage the privacy of your personal information, CPF does not have the ability to directly intervene in their processes and systems for doing so.  Accordingly, You agree not to hold CPF liable or responsible for the actions of its third party service providers which CPF must necessarily interact with in regards to the collection and handling your personal information.

Similarly, You acknowledge and understand that CPF does not screen, monitor or evaluate the content, or policies of third party websites or platforms. You also acknowledge and understand that CPF has no control over the collection and handling of personal information collected through third party websites or platforms, such as social media, even if navigational links to such other websites and platforms are provided on the CPF Site. When navigating to third party websites or platforms You agree that You alone are responsible for reviewing, accepting and abiding by the content, terms of use and policies of third party websites and platforms.

5.2 Your Responsibilities for the Management of Your Personal Information

You agree that You at all times have the control and responsibility for the choices You make to provide your personal information to CPF and others in order to receive information and services.

Please note that your personal preferences may be stored in web browser caches and/or elsewhere in your personal devices. You at all times agree to take full responsibility for any personal information stored in web browser caches or in your devices.

CPF does not routinely monitor or moderate content expressed in online channels it controls, whether public or private and You acknowledge and agree that it has no obligation to do so unless mandated by law. CPF may provide if it chooses to do so, guidelines for respectful and constructive communication to foster greater awareness among users of the Site and other services.

If You express online, through the Site, or third party websites and platforms personal information and/or personally attributable commentary, exercise care and caution to ensure the information You express is not discriminatory, defamatory, negligent, infringing or misappropriating the rights of others. You agree that it is your responsibility to inform yourself and act in accordance with the privacy policies, terms of use and other conditions set by the third parties for the use of their websites and platforms.

6. IS THERE A CHOICE TO OPT OUT OF THIS PRIVACY POLICY?

You can deny or withdraw your consent to CPF’s collection, use and disclosure of your personal information at any time by providing reasonable written notice. Please note, however, that by opting out of this Privacy Policy not all of your personal information is completely erased from CPF’s records unless required by operation of law. CPF retains certain legal rights to maintain and use some or all of the personal information You have provided, as set out in this Privacy Policy and You agree that all past collection, use and disclosure of your personal information made with your consent (explicit or implied) were lawfully made.

Please be aware that if You edit or delete some information from your account, this does not necessarily result in an opt-out of this Privacy Policy or CPF’s personal information collection practices.  Please also be aware that if You deny or withdraw your consent for CPF to collect and use of your personal information for certain applications or purposes, CPF may not be able to provide You with certain goods or services.

In some cases, You may also have the right to have your personal information removed (erased) from CPF’s systems and information storage mechanisms subject to any legitimate legal basis for the continued processing of your personal information. Accordingly, to the extent allowed by law, CPF, reserves its rights to maintain a secured, archived copy of personal information for the purposes of meeting its legal and regulatory obligations, as well as legally exercising and safeguarding its legitimate interests.

7. HOW DOES CPF PROTECT THE SECURITY OF PERSONAL INFORMATION?

CPF has in place reasonable policies, procedures and safeguards (including administrative, physical, technological and organizational measures) designed to protect the security of personal information under its control against loss, theft, unauthorized access, copying and unauthorized modification. For example, SSL certificates and vulnerability scanning are used to ensure the security of the Site. While the information collected is stored on secure servers, You understand that such servers may be located in or outside of Canada and be accessed by legal authorities in accordance with the laws of the jurisdictions where your information may reside at any given point in time.

CPF recommends You use anti-virus software, firewalls, make routine credit checks, and take other precautions on a regular basis to review and apply personal information security measures with regard to the use of your devices. This includes, among other things, reviewing and informing yourself about the security measures of third party websites and platforms to help assure the proper collection and handling of your personal information.

You acknowledge and accept that CPF’s security measures for the Site do not extend to, or affect the security of third party websites and platforms, including without limitation, the websites and platforms of other users of the Site. You further accept that despite the commercially reasonable steps CPF takes to protect your personal information from unauthorized access, its systems and information storage mechanisms are not immune from being hacked or other security breaches. Accordingly, You agree not to hold CPF responsible for security breaches of personal information which occur through third party actions, websites or platforms.

8. HOW IS PERSONAL INFORMATION STORED?

CPF will store personal information via a secure file manager hosted in Canada. CPF, cannot, however, guarantee that your information will not be transmitted into, or through other jurisdictions, or otherwise be at risk of interception over the internet. Moreover, as a result of having no control over the information technology systems of service providers You and CPF use to communicate information over the internet, there is also the possibility that your information may be transferred to and maintained on information technology systems outside of your province or territory to a jurisdiction where privacy laws are less protective of your personal information. By accepting this Privacy Policy You agree to such transfer of your personal information if and when they occur and will not hold CPF responsible or liable for the risks or potential damages You may suffer as a result of these circumstances.

9. DOES CPF PROVIDE ACCESS TO PERSONAL INFORMATION?

CPF will provide You with access to your personal information that it holds upon receiving your written request and in accordance with applicable laws. Generally, there is no cost for such access; however, CPF reserves the right to charge such costs on a case by case basis in accordance with applicable laws to cover its reasonably incurred expenses to comply with such requests. You will be notified in advance if such charges could apply in conjunction with a request You make for a copy of your personal information held by CPF.

You consent to CPF contacting You from time to time to confirm personal information it has on record. CPF will correct or amend the personal information in its files where it can be shown that the information is incorrect or incomplete.

10. CONTACT CPF

For further information about CPF privacy practices, to make a request for access to personal information, or any other matter relating to the management of your personal information please contact us at the following address:

Canadian Parents for French
1104-170 Laurier Ave. West
Ottawa, Ontario
K1P 5V5

Phone: 613-235-1481, ext. 229

Email: info@frenchstreet.ca